Question:
My child left something on the bus. Who do I contact?

Answer:
Contact Voyago for lost items. Be ready to provide the school and run number.


Question:
We have a concern with the bus driver. Who do we contact to remedy this situation?

Answer:
Contact the school principal and/or bus company to discuss your concerns. If you are unable to resolve the situation with the school principal and/or the bus company, contact Student Transportation Services.

Question:
Can my child get off or picked up at a caregivers?

Answer:
The following conditions have to be met: The primary address must be eligible for transportation. The babysitters address must be within the school transportation boundary. The babysitters address can then be considered and must meet the conditions for an alternate address. (The alternate address is used consistently every day, Monday through Friday, every week for the school year with no new stops or runs created)

Frequently Asked Questions

Question:
Can I make special arrangements directly with the bus driver?

Answer:
No. The bus driver is an employee of the bus company and the bus company is under contract with Student Transportation Services. Student Transportation Services does not permit the bus driver or bus company to make, alter or amend the service provided.

Things You Need To Know.